Terms of Service
The terms and conditions governing the use of our services
2025/03/10
Last Updated: March 10, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and us regarding your use of the Polaroid Photo Generator service ("Service"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with any part of these Terms, you must not use our Service.
2. Description of Service
Our Service is an AI-powered platform that allows users to:
- Generate Polaroid-style images from uploaded photos or text prompts
- Create animated videos from images
- Save and manage their generated content
- Export and share their creations
The Service uses artificial intelligence and machine learning models provided by third-party AI services to process your requests.
3. Account Registration and Security
3.1 Account Creation
To access certain features, you must create an account by providing:
- Valid email address
- Secure password
- Optionally, authentication through third-party services (Google, GitHub)
3.2 Account Responsibility
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Providing accurate and current information
3.3 Account Requirements
You must:
- Be at least 16 years of age to create an account
- Provide accurate and complete information
- Not create multiple accounts to circumvent limitations
- Not share your account with others
4. Subscription Plans and Pricing
4.1 Available Plans
We offer the following subscription tiers:
Free Plan (Account Required):
- 15 credits per month (approximately 5 images or 1 video)
- Credits reset monthly
- Basic style options
- Content saved with history
- No free trial period
Pro Plan (Paid Subscription):
- 600 credits per month (approximately 200 images or 15 videos)
- Monthly: $19.90/month
- Yearly: $143/year (save 40%)
- All style options available
- HD export capability
- Priority processing
- Content saved indefinitely
Ultra Plan (Paid Subscription):
- 1500 credits per month (approximately 500 images or 37 videos)
- Monthly: $39.90/month
- Yearly: $287/year (save 40%)
- All Pro Plan features
- Higher generation limits
- Premium support
Note: We do not offer free trial periods. All subscriptions begin immediately upon purchase.
4.2 Credit System
How Credits Work:
- Each image generation costs approximately 3 credits
- Each video generation costs approximately 40 credits
- Subscription credits reset monthly and do not roll over
- Purchased credit packages expire 30 days after purchase
Credit Packages (One-Time Purchase): In addition to subscriptions, we offer credit packages for pay-per-use:
- Mini Package: 100 credits for $9 (approximately 33 images or 2 videos)
- Basic Package: 300 credits for $19 (approximately 100 images or 7 videos)
- Premium Package: 1000 credits for $49 (approximately 333 images or 25 videos)
All credit packages:
- Expire 30 days after purchase
- Can be used for any generation type
- Are not refundable once purchased
- Can be purchased by Free plan users
4.3 Pricing Changes
We reserve the right to modify pricing with 30 days' notice to existing subscribers. Price changes will not affect your current billing cycle.
4.4 Payment Processing
Payments are processed securely through Stripe. We do not store your complete payment card information. By subscribing, you authorize us to charge the applicable fees to your payment method.
5. Refund Policy
5.1 Subscription Refunds
Important: We do not offer free trial periods. All subscriptions are charged immediately upon purchase.
Monthly Subscriptions:
- Full refund available within 7 days of first purchase if fewer than 50 credits have been used
- No refunds for subsequent billing cycles
- You may cancel at any time to prevent future charges
Annual Subscriptions:
- Full refund available within 14 days of first purchase if fewer than 100 credits have been used
- Pro-rated refunds may be available for the unused portion at our discretion
- No refunds after 30 days from purchase date
5.2 Credit Package Refunds
- Credit packages are non-refundable once purchased
- Exception: Technical issues preventing credit usage may qualify for refunds at our discretion
5.3 Refund Process
To request a refund:
- Contact us at [support email] within the applicable refund period
- Provide your account email and reason for refund
- We will process approved refunds within 5-10 business days
5.4 Fair Use Policy
We reserve the right to deny refund requests that appear to abuse this policy, including:
- Multiple refund requests
- Excessive usage before requesting refund
- Violation of Terms of Service
6. AI-Generated Content and Intellectual Property
6.1 Ownership of Generated Content
Your Rights:
- You retain ownership of any images you upload to the Service
- AI-generated images and videos created using our Service are owned by you
- You may use generated content for any legal purpose, including commercial use
Our Rights:
- We retain ownership of the Service, platform, and underlying technology
- We may use anonymized, aggregated data to improve our Service
- We reserve the right to showcase generated content (with your permission) for promotional purposes
6.2 License to Use Generated Content
By using our Service, you grant us a limited, non-exclusive license to:
- Process your uploaded images through AI models to generate requested output
- Store your generated content in accordance with your plan
- Display your content in your account interface
- Create thumbnails and previews for your content management
6.3 Our Intellectual Property
The Service, including but not limited to:
- Website design, layout, and interface
- Software, code, and algorithms
- Trademarks, logos, and branding
- Documentation and user guides
...are owned by us and protected by international copyright, trademark, and intellectual property laws.
6.4 AI Training and Data Usage
Important: We do NOT use your uploaded images or generated content to train AI models. Your data is used solely for:
- Processing your specific generation requests
- Providing the Service to you
- Complying with legal obligations
Our AI providers are contractually prohibited from using your data for training purposes.
6.5 AI Provider Policies Compliance
By using our AI-powered generation features, you acknowledge and agree that your content must comply with the acceptable use policies of our AI service providers, including but not limited to:
OpenAI Usage Policies:
- OpenAI Usage Policies
- Prohibits illegal content, child sexual abuse material, hateful content, harassment, violent content, self-harm promotion
Google Generative AI Prohibited Use Policy:
- Google Generative AI Prohibited Use Policy
- Prohibits illegal activities, abuse and harm, deceptive practices, adult content
Replicate Acceptable Use Policy:
- Replicate Acceptable Use Policy
- Prohibits illegal content, harmful or abusive content, impersonation, spam
GRSAI Terms of Service:
- Must comply with their content policies and usage restrictions
We reserve the right to:
- Reject generation requests that violate these policies
- Terminate accounts that repeatedly violate AI provider policies
- Report illegal content to relevant authorities and AI providers
You are solely responsible for ensuring your content complies with all applicable AI provider policies. We act as an intermediary and are not liable for policy violations, but we cooperate with enforcement efforts.
6.6 Copyright and Third-Party Content
You represent and warrant that:
- You own or have the right to use any images you upload
- Your uploads do not infringe on any third-party copyrights, trademarks, or other intellectual property rights
- You will not upload illegal, offensive, or inappropriate content
We reserve the right to remove content that violates these terms.
7. Acceptable Use Policy
You agree NOT to use the Service to:
Illegal Activities:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Generate content that is illegal in your jurisdiction
Harmful Content:
- Create deepfakes or misleading content of real individuals without consent
- Generate content depicting child exploitation or abuse (CSAM)
- Create content promoting violence, terrorism, or hate speech
- Generate sexually explicit or pornographic content
- Create content that promotes self-harm or suicide
- Generate harassing, threatening, or bullying content
- Create deceptive or misleading content for fraud
Prohibited by AI Providers:
- Content that violates OpenAI, Google, Replicate, or GRSAI usage policies
- Content that infringes intellectual property rights or privacy
- Content used for political campaigning or lobbying without disclosure
- Content for automated decision-making affecting legal/material rights
- High-risk government decision-making (law enforcement, migration, asylum)
System Abuse:
- Attempt to reverse engineer or hack the Service
- Use automated tools or bots to access the Service excessively
- Circumvent usage limits or payment requirements
- Overload or disrupt Service infrastructure
Spam and Fraud:
- Create fake or misleading content for fraudulent purposes
- Use the Service for phishing or scam activities
- Generate spam or unsolicited promotional content
7.1 Consequences of Violation
Violation of this Acceptable Use Policy may result in:
- Immediate content removal
- Account suspension or termination
- No refund of paid fees
- Legal action if applicable
8. Service Availability and Limitations
8.1 Service Availability
We strive to maintain 99.9% uptime but do not guarantee that the Service will be:
- Available at all times without interruption
- Error-free or bug-free
- Compatible with all devices and browsers
- Free from viruses or malicious code
8.2 Maintenance and Updates
We may:
- Perform scheduled maintenance with advance notice
- Conduct emergency maintenance without notice
- Update, modify, or discontinue features at our discretion
8.3 AI Model Limitations
AI-generated content may:
- Contain unexpected artifacts or imperfections
- Not perfectly match your expectations
- Vary in quality based on input and AI model capabilities
- Take longer to process during high demand periods
8.4 Usage Quotas
To ensure fair access for all users, we implement usage quotas as specified in your plan. These quotas reset daily at 00:00 UTC+8.
9. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which explains:
- What data we collect
- How we use and protect your data
- Your rights under GDPR and other data protection laws
- How long we retain your data
- Third-party services we use
By using the Service, you consent to our data practices as described in the Privacy Policy.
10. Third-Party Services
Our Service integrates with third-party providers including:
AI Services:
- GRSAI, Google Generative AI, OpenAI, Replicate
Infrastructure:
- Cloudflare (storage and CDN), Neon (database), Vercel (hosting)
Payment:
- Stripe (payment processing)
We are not responsible for the availability, accuracy, or content of these third-party services. Your use of third-party services may be subject to their own terms and policies.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
11.1 Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or reliability
11.2 Limitation of Damages
IN NO EVENT SHALL WE BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Service interruptions or unavailability
- Errors or inaccuracies in generated content
- Third-party actions or content
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.
11.3 Exceptions
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you upload or generate through the Service
13. Termination
13.1 Your Right to Terminate
You may:
- Delete your account at any time through Account Settings
- Cancel your subscription to prevent future charges
- Request data export before deletion
13.2 Our Right to Terminate
We may suspend or terminate your account:
- For violation of these Terms
- For illegal or harmful activities
- For extended periods of inactivity
- At our discretion with or without notice
13.3 Effect of Termination
Upon termination:
- Your access to the Service will be revoked
- Your content may be deleted after 30 days (unless legally required to retain)
- Paid subscriptions will not be refunded (except as per our Refund Policy)
- Credits will be forfeited
14. Dispute Resolution
19. Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
14.2 Arbitration Agreement
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with [Arbitration Rules], except:
- Small claims court actions
- Claims for injunctive relief
- Disputes related to intellectual property
14.3 EU Users
If you are located in the European Union, you may have additional rights under EU consumer protection laws, including the right to pursue disputes in your local courts.
15. Changes to Terms
We may modify these Terms at any time. When we do:
- We will update the "Last Updated" date
- We will notify you via email (for material changes)
- We will provide a 30-day notice period before changes take effect
Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us.
16.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.
16.5 Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control.
17. Contact Information
For questions, concerns, or notices regarding these Terms:
Service Provider: Snaploid Email: support@snaploid.com Website: https://snaploid.com
By using the Polaroid Photo Generator service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.